Privacy Policy and Wallet Records
This Privacy Policy covers details you provide during account creation, including your contact details and phone verification status. We may also record sign-in events, browser type, device signals, lobby activity and payment references needed to match a transaction with your account. DANA, OVO, GoPay, QRIS, bank
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transfer and virtual account entries can identify a payment status without giving us access to your wallet password. We use these records to process account requests, check unusual access and respond to privacy questions. We retain records only for operational, dispute or legal needs described in
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the policy, then remove or reduce identifying detail when it is no longer needed. Access and eligibility depends on local law. Before sending a request, check the policy version shown on this page and contact us through the account support route so we can confirm which
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records relate to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.